The Dash

The Dash Front and Back

The Dash (by Bragi) Review

The Dash is made by a German company, Bragi, and was funded by a Kickstarter campaign with almost 16,000 backers contributing 3.4 million USD. According to Bragi’s marketing department, these are the world’s first wireless smart earphones. They’re quite expensive and are priced at 299 USD, excluding shipping and GST. For all the details on features and specifications, check out the product page. Bear in mind that a long list of features does not equate to a “smart” device.

My primary purpose for The Dash would be to use it for running, and it does seem to be targeted towards more active users. I have tried numerous ear/head phones and none have met my expectations. Yurbuds Inspire worked well for a few runs, but then the silicon ear pieces got dirty and wouldn’t clean well. This caused them to lose most of their hold and they’d slip out of my ears and pop off the earphones. I also could never get the right fit (no matter how many combinations I tried) with the wireless Jaybird Bluebuds X. These couldn’t handle running, and a combination of the natural bouncing and sweat would cause them to eventually become dislodged.

Yurbuds and Jaybird

Left: Yurbuds with their twist-lock silicon ear pieces (Source); Right: Jaybird’s outer ear clip  (Source)

The constant need to readjust the earpieces of both products made running with them annoying; especially if I was out for an hour or so. It got to the point where I eventually stopped running with music.

The Good

Music and Playlists

The fact that there is 4 GB of storage and the option of storing up to 4 different playlists means  there is some decent flexibility in terms of what music you can queue up. Audio quality itself is fine, and the ability to switch between up-tempo or more motivational playlists is a useful feature, because you can adjust the style of music to suit your run type.

Fit

To avoid getting sweat into your ears and causing earphones to slip out, there needs to be a pretty much perfect seal around the earphone in the ear. As soon as the seal is compromised, you get earphone slippage and battling to keep them in then becomes the main focus of a run. The Dash fit me well. In order to get a good seal I had to manipulate my ear and try open up the ear canal a bit more so I could shove each ear piece in tightly.

seal

The best kind of seal (Source)

Once in, The Dash stayed in place, and lasted me up to an hour (the length of my longest run) without falling out or slipping. During this time, a lot of sweat was generated and I’m quite sure The Dash would have been fine for longer runs. In my book, this is a huge plus. Earphones that actually stay in with no adjustments required. The seal feels tighter than that of the Bluebuds and I found the security of the twisting mechanism similar to the Yurbuds.

If a secure fit was the only thing I was looking for, The Dash would be perfect for me. However, I’m a bit fussier than that and unfortunately, there is quite a long list of reasons as to why I won’t be getting my own set any time soon.

The Bad

Fit

Once you get a good fit, The Dash sits in the ears wonderfully. However, it is absolutely crucial that you get the perfect fit right off the bat. I found it quite difficult to tell until I actually started running, by which time it was too late. If any sweat makes it through the seal, no amount of ear-pulling or Dash shoving will ever reinstate it.

img_0160._6-pcs-do-not-accept-if-seal-is-broken-packing-white-tapes-2-inch-x65-met-

My mantra for earphones (Source)

I also wore The Dash casually (not running) and found that after half an hour, my ears were getting a little tender and I had to take them out. This may have been caused by the steps I had to take to get a good seal, but this discomfort wasn’t experienced while running.

Controls

The Dash uses an optical touch sensor to detect taps and swipes for controlling all of its features (music, activity tracking and feedback, audio transparency, etc.). This works pretty well when you’re stationary – but the actions of swiping, tapping and holding the earpieces while moving become significantly more difficult.

The problem is that the entire control interface of The Dash revolves around touching it in some way that could break the seal and completely undo any sort of “PerfectFit” you managed to achieve. Even then, because pretty much every part of the body is bouncing around, the wrong commands are often sent.

A gesture-based interface would work with no contact. Even my phone can pick up when I’m waving at it, so that should be possible for core commands.

Audio Transparency

The idea behind allowing ambient noise to pass through to improve situational awareness and safety, is a good one. The Audio Transparency of The Dash works well… when you’re not moving. Once I started actually moving quickly, I found that the Audio Transparency pretty much picks up and amplifies all the sounds around you. Including wind. If you want to see what it sounds like running through a tornado, turn it on while running. I didn’t get a chance to try it in the shower or while swimming, but I imagine it would sound like you were banging your head against a tsunami.

wind.png

Ahh… that nice breeze (You can find a hundred of these photos here)

So… I turned that feature off. An update to the firmware of The Dash that includes some audio filtering could help with removing the noise. I could barely hear my music over the amplified wind.

Heart Rate Monitoring

I’m not sure how The Dash measures heart rate. The device has told me numerous times to adjust the earpiece to get a better recording but I was not willing to compromise a good seal if I have one. Sensors listed on the product page include the optical touch sensor, and 3-axes accelerometer, gyroscope and magnetometer – none of which can really be used to measure heart rate. So that has me confused.

When I did have it positioned correctly I felt like the heart rate quoted to me was lower than expected, and I suspect it’s influenced by cadence. Unfortunately, I don’t have an actual heart rate monitor to compare against. However, based on my pace, how I felt and my experience with heart rates, I am quite confident the values quoted to me by The Dash were significantly off.

Battery

The really cool thing about The Dash is that its case doubles as a charger. Supposedly this can restore both earphones to full charge up to five times. Combined with the play and track time of approximately 3 hours and the standby time of 250 hours, you would think that you wouldn’t need to charge The Dash that often.

I don’t know how they came up with those figures but my experience was way off. For some reason, I had complete discharge of the charger and earphones after a week of non-use. And from full charge I got the audio low battery prompt after about 50 minutes of running.

battery

Think my battery may have been leaking (Source)

I probably need to test battery performance more thoroughly, but those were my initial findings.

Miscellaneous

Just a couple of minor gripes. It took me a while to get my phone to pair with The Dash over Bluetooth. I don’t know which device’s fault it was, but finding and eventually connecting to them took several attempts. Once connected, I again hit a wall in trying to connect The Dash to the Bragi Android app, and after several attempts, I gave up.

I did not like how cadence was reported as a total. This isn’t a Fitbit – knowing I’ve taken 2,417 steps over the last 15 minutes is not a useful metric. Steps/minute would be far more informative.

Conclusion

I’ve neglected to mention many of the finer selling points of The Dash, and instead focussed on disappointing features. I would honestly be perfectly happy with something that just stays in my ears and plays music on shuffle. I don’t even need the ability to change tracks or store more than 50 songs.

For the price point and features offered by The Dash, I would expect them to work well – and that is my main problem with it. The impressive list of features that I’d rather not use because of their sub-par performance, makes them redundant and means the near 600 NZD final price tag is far too high.

The Dash is a well-designed and well-intended piece of hardware, but lacks a little in the execution and testing with actual, active users. It may be the world’s first smart wireless earphones, but The Dash would need to get a little smarter before I’d consider buying it. Perhaps fewer features done better would be a good start.

I’m looking forward to either firmware updates, or Bragi’s next version: The Dot.

(haaaaaaa, I’m so funny *cries*)

 

P.S. Does anyone have a pair of running earphones they swear by? Absolutely must stay in, and have local storage for music. That’s pretty much all I need.